Apex Care - Totton
18 Rumbridge Street, Totton, Southampton, SO40 9DP
South East · Hampshire
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-11-12 | Requires improvement | new | Unrated→Requires improvement | Apex Care - Totton received a 'Requires Improvement' rating across all five key questions due to critical failures following rapid expansion and management transition. The service had insufficient staffing to meet care needs consistently, lacked proper risk assessments and care planning, failed to obtain appropriate consent, and had weak quality assurance processes. Whilst some recent improvements were noted under new management, fundamental safeguarding and operational standards were not met. |
| 2014-10-02 | Unrated | Unrated→Unrated | — |