Copper Beech Homecare Limited
28 Hawthorn Terrace, Newcastle Upon Tyne, NE4 6RJ
North East · Newcastle upon Tyne · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-05-23 | Requires improvement | new | Unrated→Requires improvement | Copper Beech Homecare Limited received a 'Requires improvement' rating because critical governance and quality systems were not functioning effectively. Whilst staff provided caring support and people felt safe, the service failed to maintain proper records, learn from incidents, ensure informed consent, or provide formal supervision to staff. The newly appointed registered manager showed potential but quality assurance processes had not identified systemic issues before the inspection. |
| 2014-07-04 | Unrated | Unrated→Unrated | — |