Richmond
Collington Lane East, Bexhill On Sea, TN39 3RJ
South East · East Sussex · residential
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-12-25 | Unrated | Unrated→Unrated | — | |
| 2019-12-04 | Requires improvement | new | Unrated→Requires improvement | Richmond received an overall rating of Requires Improvement because whilst the home demonstrated good safety, effective care, and caring staff, there were significant concerns in leadership and responsiveness. Staff instability and inconsistent implementation of personalised care guidance meant people's individual needs were not always consistently met, and some documentation required further development to ensure staff had clear direction on care delivery. |
| 2018-12-13 | Unrated | Unrated→Unrated | — | |
| 2017-12-01 | Unrated | Unrated→Unrated | — | |
| 2017-03-31 | Unrated | Unrated→Unrated | — | |
| 2016-03-15 | Unrated | Unrated→Unrated | — | |
| 2014-04-05 | Unrated | Unrated→Unrated | — | |
| 2013-10-11 | Unrated | Unrated→Unrated | — | |
| 2012-09-14 | Unrated | Unrated→Unrated | — | |
| 2011-08-17 | Unrated | Unrated→Unrated | — |