TreeTops Residential Care Home

Overton, Timber Hill, Lyme Regis, DT7 3HQ

South West · Dorset · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2019-03-26Requires improvementnewUnratedRequires improvementTreeTops received an overall rating of 'Requires improvement' because there were significant failures in leadership, governance and quality assurance systems. Critical safety issues including inadequate fire safety checks, untrained staff administering medicines, unsafe recruitment practices, and poor infection control measures put people at risk. The service lacked effective systems to monitor and learn from accidents and incidents, with no regular audits or oversight of care quality.
2017-11-17UnratedUnratedUnrated
2017-05-24UnratedUnratedUnrated
2016-12-10UnratedUnratedUnrated
2013-11-01UnratedUnratedUnrated
2013-05-14UnratedUnratedUnrated
2013-01-11UnratedUnratedUnrated
2012-12-06UnratedUnratedUnrated
2011-11-17UnratedUnratedUnrated
TreeTops Residential Care Home — CQC Monitor