Unity Community & Care Services Limited
Bithrey House, 18 King Street, Honiton, EX14 1AF
South West · Devon · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-02-16 | Requires improvement | new | Unrated→Requires improvement | Unity Community & Care Services received a 'Requires improvement' rating because despite some improvements since previous inspections, quality monitoring systems remained ineffective at identifying and addressing ongoing issues. Key concerns included inconsistent visit timings, incomplete and inaccurate care records, lack of Mental Capacity Act compliance, and inconsistent leadership confidence. Whilst staff were caring and most people felt safe, the service failed to maintain adequate safeguards and governance standards. |
| 2015-04-28 | Unrated | Unrated→Unrated | — | |
| 2014-11-13 | Unrated | Unrated→Unrated | — | |
| 2014-11-13 | Unrated | Unrated→Unrated | — | |
| 2014-01-09 | Unrated | Unrated→Unrated | — | |
| 2013-04-19 | Unrated | Unrated→Unrated | — | |
| 2012-01-19 | Unrated | Unrated→Unrated | — | |
| 2011-12-29 | Unrated | Unrated→Unrated | — | |
| 2011-01-14 | Unrated | Unrated→Unrated | — |