Sunnybanks Home Care Service

Little Basing, Furnace Lane, Cowden, TN8 7JU

South East · Kent · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2019-07-05Requires improvementnewUnratedRequires improvementSunnybanks Home Care Service received a 'Requires Improvement' rating because the registered provider failed to maintain robust systems and processes to operate, monitor and evaluate the service safely. Key breaches included inadequate safeguarding arrangements (particularly regarding financial abuse on overseas holidays), insufficient fire safety measures, inconsistent medicine management oversight, poor staff training records, and weak governance systems that prevented early identification of problems.
2016-12-15UnratedUnratedUnrated
2014-01-17UnratedUnratedUnrated
2013-04-18UnratedUnratedUnrated