Nationwide Care Services Ltd (Wolverhampton)
The Old Rectory, 57 Waterloo Road, Wolverhampton, WV1 4QH
West Midlands · Wolverhampton · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-08-01 | Requires improvement | new | Unrated→Requires improvement | The service received 'Requires Improvement' because governance systems failed to identify several areas of concern during audits, including missing or outdated care plans, unsafe guidance for 'as required' medicines, and inadequate capacity assessments. Whilst people received caring support and felt safe, inconsistencies in call timings, staff continuity, and management oversight meant the service did not always operate safely or effectively. |