SCS - Head Office
1 Coleshill Road, Washwood Heath, Birmingham, B36 8DT
West Midlands · Birmingham · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-09-06 | Requires improvement | new | Unrated→Requires improvement | SCS Care Limited received a 'Requires Improvement' rating because whilst staff were caring and responsive to people's needs, the service had significant gaps in safety, governance, and training. Care plans lacked detailed guidance on managing healthcare risks, recruitment processes were not robust, and management systems failed to identify these issues or ensure staff received timely training in specialist areas such as mental health and learning disabilities support. |