Surrey Care - Fleet
Regus, Centaur House, Ancells Road, Fleet, GU51 2UJ
South East · Hampshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-12-29 | Requires improvement | new | Unrated→Requires improvement | Surrey Care - Fleet received a 'Requires Improvement' rating because the service failed to ensure people's safety through proper risk assessment and incident reporting, did not manage medicines safely, and lacked sufficient skilled staff to supervise and support a large number of new, inexperienced workers. Whilst staff were caring and people's needs were generally well-planned, serious gaps in governance and leadership meant safety concerns were not consistently identified or acted upon. |