Sams Helping Hands Ltd

Chambers Business Centre, Chapel Road, Oldham, OL8 4QQ

North West · Oldham · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-02-08Requires improvementnewUnratedRequires improvementSams Helping Hands Ltd received a 'Requires Improvement' rating because systems for safely managing medicines and quality assurance were not adequately established, putting people at risk of harm. Although the service demonstrated good caring values and responsive delivery, governance and safety monitoring were ineffective, particularly regarding medication administration records, mental capacity assessments, and statutory notifications to the CQC.