Montague House
10 Brockenhurst Road, Ramsgate, CT11 8ED
South East · Kent · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-09-17 | Requires improvement | new | Unrated→Requires improvement | Montague House received a 'Requires Improvement' rating because critical safeguarding and management systems had broken down during the registered manager's absence. Unsafe medicine management, inadequate staffing levels, missing complaints records, and lack of staff training and supervision created significant risks to residents. Whilst staff provided caring interactions and residents felt safe, fundamental governance and operational systems were not in place to ensure consistent safe and effective care. |
| 2018-07-06 | Unrated | Unrated→Unrated | — | |
| 2017-06-10 | Unrated | Unrated→Unrated | — | |
| 2016-10-19 | Unrated | Unrated→Unrated | — | |
| 2016-01-19 | Unrated | Unrated→Unrated | — | |
| 2013-09-24 | Unrated | Unrated→Unrated | — | |
| 2012-12-29 | Unrated | Unrated→Unrated | — | |
| 2011-12-10 | Unrated | Unrated→Unrated | — | |
| 2011-07-19 | Unrated | Unrated→Unrated | — | |
| 2011-03-02 | Unrated | Unrated→Unrated | — |