Riviera Court
Hunsdon Road, Torquay, TQ1 1QB
South West · Torbay · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-02-26 | Unrated | Unrated→Unrated | — | |
| 2019-10-19 | Requires improvement | new | Unrated→Requires improvement | Riviera Court received a 'Requires Improvement' rating because the home failed to maintain safe, person-centred care standards across all key areas. Critical issues included inadequate risk assessments and management plans, unsafe medicine storage and recording, poor maintenance of the environment, and insufficient involvement of residents in care planning decisions. While staff were caring and the registered manager receptive to improvement, governance systems were ineffective at identifying and addressing these systemic failures. |
| 2017-02-15 | Unrated | Unrated→Unrated | — | |
| 2013-12-25 | Unrated | Unrated→Unrated | — | |
| 2013-04-19 | Unrated | Unrated→Unrated | — | |
| 2011-10-20 | Unrated | Unrated→Unrated | — |