Hillside

1-2 Hillside House, Cotham, Bristol, BS6 6JP

South West · Bristol, City of · nursing

Requires improvement

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2017-06-14Requires improvementnewUnratedRequires improvementHillside received a 'Requires improvement' rating overall because while safeguarding and caring practices were strong, there were significant gaps in leadership, governance, and responsiveness. Key issues included failure to notify CQC about Deprivation of Liberty Safeguards authorisations, outdated care plans, incomplete staff supervision and training, and inconsistent monitoring of DoLS conditions, though the new manager had already identified most concerns and begun addressing them.
2015-05-12UnratedUnratedUnrated
2013-08-16UnratedUnratedUnrated
2012-07-18UnratedUnratedUnrated
2012-02-14UnratedUnratedUnrated