Milestones Homecare and Dementia Service (MHADS)

Bristol Dementia Care Centre, Brentry Lane, Bristol, BS10 6NA

South West · Bristol, City of · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2016-05-25Requires improvementnewUnratedRequires improvementThe service received a 'Requires Improvement' rating because of significant failings in safe management of medicines, inadequate staff supervision and recruitment procedures, and ineffective quality assurance systems. However, people spoke very positively about the caring nature of staff and the responsive, personalised care they received.
2013-08-16UnratedUnratedUnrated
2012-12-06UnratedUnratedUnrated
Milestones Homecare and Dementia Service (MHADS) — CQC Monitor