Caring Hands Leicester Ltd
The Lodge, Braunstone Park, 500 Hinckley Road, Leicester, LE3 1HX
East Midlands · Leicester · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-09-01 | Requires improvement | new | Unrated→Requires improvement | Caring Hands Leicester Ltd received a 'Requires Improvement' overall rating because of persistent issues with safe and effective governance, particularly around timely calls and incomplete recruitment checks, despite positive feedback from people and relatives about the quality and caring nature of staff. Whilst the service demonstrated good care delivery and effective support, weak quality assurance systems failed to identify and address known problems, including untimely visits and missing employment references. |
| 2019-04-25 | Unrated | Unrated→Unrated | — | |
| 2016-08-10 | Unrated | Unrated→Unrated | — |