Centenary House

70 Charlton Road, Shepton Mallet, BA4 5PD

South West · Somerset · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Requires improvement
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2020-06-13InadequatenewUnratedInadequateCentenary House received an Inadequate rating due to widespread and systemic failures across all key areas. The service lacked adequate staffing, failed to maintain safe infection control standards, did not properly manage medicines or safeguard residents, and provided poor quality person-centred care with no registered manager in place for months.
2020-01-08UnratedUnratedUnrated
2019-05-29UnratedUnratedUnrated
2018-06-13UnratedUnratedUnrated
2018-02-20UnratedUnratedUnrated
2016-12-06UnratedUnratedUnrated
2015-11-06UnratedUnratedUnrated
2015-04-14UnratedUnratedUnrated
2014-03-06UnratedUnratedUnrated
2013-01-16UnratedUnratedUnrated
2012-05-23UnratedUnratedUnrated
2011-12-06UnratedUnratedUnrated