Mayfair Homecare
1 Creswell Corner, Anchor Hill, Knaphill, Woking, GU21 2JD
South East · Surrey · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-06-19 | Requires improvement | new | Unrated→Requires improvement | Mayfair Homecare received a 'Requires Improvement' rating because whilst staff were caring and people felt safe, there were significant breaches in safe care, effective service delivery, and governance. Key failures included inadequate risk assessments, unsafe medicine management systems, poor record-keeping for accidents and incidents, insufficient staff training and supervision, and lack of Mental Capacity Act compliance. Leadership did not operate effective quality assurance systems to identify and address these issues. |
| 2016-11-12 | Unrated | Unrated→Unrated | — | |
| 2013-06-22 | Unrated | Unrated→Unrated | — | |
| 2013-04-06 | Unrated | Unrated→Unrated | — | |
| 2013-02-02 | Unrated | Unrated→Unrated | — | |
| 2012-02-01 | Unrated | Unrated→Unrated | — |