Treetops Care Home

23-25 Station Road, Epping, CM16 4HH

East · Essex · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2018-01-26InadequatenewUnratedInadequateTreetops Care Home received an Inadequate rating across all five domains because of multiple serious failures in safeguarding, staffing, medication management, and leadership. The service had insufficient permanent staff, heavy reliance on agency workers, significant financial difficulties, and critical infrastructure failures (broken lifts), all of which created serious risks of harm to vulnerable residents. Despite support from local authorities and healthcare professionals, the provider failed to implement sustainable improvements, ultimately resulting in the home being emptied and closed.
2017-08-01UnratedUnratedUnrated
2016-10-29UnratedUnratedUnrated
2015-11-05UnratedUnratedUnrated
2015-05-27UnratedUnratedUnrated
2015-05-05UnratedUnratedUnrated
2015-04-20UnratedUnratedUnrated
2014-10-16UnratedUnratedUnrated
2014-03-13UnratedUnratedUnrated
2013-10-18UnratedUnratedUnrated
2012-09-26UnratedUnratedUnrated
2012-01-27UnratedUnratedUnrated