St Georges Nursing Home

61, St. Georges Square, London, SW1V 3QR

London · Westminster · nursing

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2023-11-15Requires improvementnewUnratedRequires improvementSt Georges Nursing Home received a 'Requires Improvement' rating due to a complete breakdown in communication between the registered manager and senior management, which undermined governance and operational effectiveness. Whilst the registered manager and deputy provided good, compassionate care on a basic level, staff shortages and senior management failures meant staff took on cleaning duties, people lost access to dining areas, and staff faced uncertainty about pay and redundancy. The service also breached regulations on good governance, particularly regarding budget responsibility and resource planning.
2023-06-30UnratedUnratedUnrated
2023-03-31UnratedUnratedUnrated
2022-08-20UnratedUnratedUnrated