Complete Care Services (Preston)
19 Navigation Business Village, Navigation Way, Preston, PR2 2YP
North West · Lancashire · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Inadequate
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-01-28 | Inadequate | new | Unrated→Inadequate | Complete Care Services (Preston) received an Inadequate overall rating because of widespread failures in safe care delivery, safeguarding, dignity and respect, and service leadership. The service had inadequate systems for managing risks, recruiting staff safely, managing medicines, and investigating safeguarding concerns. Additionally, care was not consistently delivered as planned, staff did not always treat people with dignity, and governance systems failed to monitor quality or ensure regulatory compliance. |
| 2018-08-04 | Unrated | Unrated→Unrated | — | |
| 2017-09-28 | Unrated | Unrated→Unrated | — | |
| 2015-06-16 | Unrated | Unrated→Unrated | — | |
| 2014-12-12 | Unrated | Unrated→Unrated | — | |
| 2014-07-02 | Unrated | Unrated→Unrated | — | |
| 2013-08-13 | Unrated | Unrated→Unrated | — | |
| 2012-09-19 | Unrated | Unrated→Unrated | — |