Priory Highfields
11 Highfields Road, Chasetown, Burntwood, WS7 4QR
West Midlands · Staffordshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-11-11 | Requires improvement | new | Unrated→Requires improvement | Priory Highfields received a 'Requires Improvement' rating because quality assurance systems were not consistently effective at identifying gaps in care delivery, and risk assessments were not always in place or being followed. Whilst staff demonstrated caring practice and people were generally well-supported, the service's governance and oversight of compliance needed strengthening to ensure all aspects of care met required standards. |