Helebridge House

Hele Road, Marhamchurch, Bude, EX23 0JB

South West · Cornwall · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2016-04-21Requires improvementnewUnratedRequires improvementHelebridge House received a 'Requires Improvement' rating because of gaps in environmental safety assessments (unprotected first-floor windows), incomplete care documentation that lacked person-centred detail and clear risk management guidance, and outdated policies that did not reflect current legislation. Whilst staff were caring and knowledgeable, and the service was otherwise effective and responsive to people's needs, these governance and safety shortfalls meant the home was not meeting all regulatory requirements.
2014-01-08UnratedUnratedUnrated
2013-11-19UnratedUnratedUnrated
2012-12-29UnratedUnratedUnrated