Bournedale House

441 Hagley Road, Birmingham, B17 8BL

West Midlands · Birmingham · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Inadequate
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2022-04-22InadequatenewUnratedInadequateBournedale House received an Inadequate rating because of widespread and serious failures across all key areas of care. Critical concerns include unsafe infection control practices, unsafe medicines management, inadequate safeguarding systems, poor recruitment practices, insufficient staff training and supervision, and lack of person-centred care planning. The provider failed to understand regulatory requirements and had no effective quality assurance systems.