Cliff House Care Home

Cliff Hill, Clowne, Chesterfield, S43 4LE

East Midlands · Derbyshire · nursing

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2017-03-23Requires improvementnewUnratedRequires improvementCliff House Care Home received a 'Requires Improvement' rating across all five key questions due to critical shortfalls in staffing levels, governance, and person-centred care. The home lacked a registered manager, had insufficient trained staff leading to people being left unattended, and failed to implement proper safeguarding procedures, mental capacity assessments, and quality assurance processes. Staff were task-focused rather than relationship-focused, and people lacked stimulation, choice, and involvement in their care planning.
2014-05-15UnratedUnratedUnrated
2013-11-06UnratedUnratedUnrated
2013-06-11UnratedUnratedUnrated
2013-01-30UnratedUnratedUnrated
2012-03-14UnratedUnratedUnrated
Cliff House Care Home — CQC Monitor