Maylands

Grosvenor Road, Whitstable, CT5 4NN

South East · Kent · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2021-12-01Requires improvementnewUnratedRequires improvementMaylands received a 'Requires Improvement' rating because of significant failures in medicines management and governance systems. Although staff were caring and people's outcomes were generally good, unsafe medicine practices (including missing patch position records and unsigned administration records) and inadequate oversight of risks and care plans created potential safety concerns. The service also lacked robust audit systems to identify and prevent these issues.
2017-03-31UnratedUnratedUnrated
2013-07-04UnratedUnratedUnrated
2012-11-16UnratedUnratedUnrated
2011-11-14UnratedUnratedUnrated