Rock House Residential Care Home
Austenwood Lane, Chalfont St Peter, SL9 9DF
South East · Buckinghamshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-04-09 | Requires improvement | new | Unrated→Requires improvement | Rock House received a 'Requires Improvement' rating across all five key questions because of multiple breaches of health and social care regulations. Critical issues included unsafe medicines management with poor record-keeping, inadequate support for people with challenging behaviour, lack of dignity and respect during meal times (preventing people leaving the dining room), failure to notify the CQC of serious incidents, and insufficient oversight by management to identify and address quality concerns. |
| 2016-03-31 | Unrated | Unrated→Unrated | — | |
| 2015-02-17 | Unrated | Unrated→Unrated | — | |
| 2014-02-28 | Unrated | Unrated→Unrated | — | |
| 2013-05-10 | Unrated | Unrated→Unrated | — | |
| 2012-01-27 | Unrated | Unrated→Unrated | — |