Swivel Healthcare Registered Office

Suite 23 Newton House, Northampton Science Park, Kings Park Road, Moulton Park Industrial Estate, Northampton, NN3 6LG

East Midlands · West Northamptonshire · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-07-12Requires improvementnewUnratedRequires improvementSwivel Healthcare received a 'Requires Improvement' rating because although the service is caring and effective with good outcomes for people, there are significant gaps in safety and leadership. Risk assessments for people's healthcare needs were not always properly identified or detailed enough to guide staff safely, and quality monitoring systems had not consistently identified and addressed improvement areas promptly.