Heronlea Residential Home

Mill Lane, Witton, Norwich, NR13 5DS

East · Norfolk · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Good
Well-led
Inadequate
Effective
Good
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2023-02-15InadequatenewUnratedInadequateHeronlea Residential Home received an Inadequate rating because it failed to protect people from avoidable harm through poor risk assessment and management, inadequate safeguarding procedures, and weak governance systems. Despite being in Special Measures since the last inspection, the provider made insufficient improvements and continued to breach multiple health and social care regulations.
2021-12-30UnratedUnratedUnrated
2021-03-04UnratedUnratedUnrated
2017-07-14UnratedUnratedUnrated
2015-03-18UnratedUnratedUnrated
2013-06-29UnratedUnratedUnrated
2012-05-23UnratedUnratedUnrated