Routes Healthcare Manchester

Jactin House, 24 Hood Street, Manchester, M4 6WX

North West · Manchester · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-07-14Requires improvementnewUnratedRequires improvementRoutes Healthcare Manchester received a 'Requires Improvement' rating because whilst the service has made significant progress since its previous inadequate rating, unsafe management of medicines remains a continued breach of regulations. Additionally, governance systems for monitoring and addressing safety concerns need further strengthening, particularly around auditing medicines records and ensuring call times meet commissioned allocation.
2023-01-26UnratedUnratedUnrated
Routes Healthcare Manchester — CQC Monitor