The Old Mill
Boston Road South, Holbeach, Spalding, PE12 7LR
East Midlands · Lincolnshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-05-19 | Requires improvement | new | Unrated→Requires improvement | Haven Care Solutions received a 'Requires Improvement' rating due to gaps in staff recruitment procedures and the failure to notify the CQC of all required safeguarding incidents. Whilst staff were caring and effective in delivering personalised support, and people were generally satisfied with the service, these governance and safety failures meant the service was not operating to the required standard. |