Mickle Hill
Malton Road, Pickering, YO18 7EX
Yorkshire & Humberside · North Yorkshire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-05-13 | Requires improvement | new | Unrated→Requires improvement | Mickle Hill received a 'Requires improvement' rating because governance and record-keeping systems were not effective, with inconsistent and outdated information in care plans and risk assessments that could put people at risk of harm. Whilst staff were caring and people felt safe, critical information about people's needs, communication abilities and preferences was not being reliably recorded or communicated to staff. |