South Street

17 South Street, Coldmore, Walsall, WS1 4HE

West Midlands · Walsall · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2024-03-06Requires improvementnewUnratedRequires improvementSouth Street received a 'Requires Improvement' rating due to failures in safeguarding incident reporting, inconsistent application of Mental Capacity Act requirements, and ineffective governance systems that failed to identify key safety and quality concerns. Whilst staff knew people well and people felt safe, the service's systems and records did not consistently meet regulatory requirements.
2018-11-24UnratedUnratedUnrated
2016-06-10UnratedUnratedUnrated
2014-03-13UnratedUnratedUnrated
2012-10-24UnratedUnratedUnrated