Willow Cottage Residential and Nursing Home
127 Station Road, Yate, Bristol, BS37 5AL
South West · South Gloucestershire · nursing
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2018-06-27 | Inadequate | new | Unrated→Inadequate | Willow Cottage received an Inadequate overall rating because it failed to provide safe, effective care with multiple serious breaches of regulations. The home had unsafe environmental conditions, inadequate staffing levels relying heavily on agency staff, poor leadership with no effective quality monitoring systems, and non-compliance with Mental Capacity Act requirements. Despite some positive interactions between staff and residents, systemic failures across safety, governance, and dignity meant the service could not protect vulnerable people from harm. |
| 2017-05-26 | Unrated | Unrated→Unrated | — | |
| 2015-08-12 | Unrated | Unrated→Unrated | — |