Direct Health (Sheffield)

Unit 2, 1 Arena Court, Attercliffe Road, Sheffield, S9 2LF

Yorkshire & Humberside · Sheffield · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2016-12-21Requires improvementnewUnratedRequires improvementDirect Health (Sheffield) received a 'Requires Improvement' rating because whilst significant progress was made from the previous 'Inadequate' rating and the service was removed from special measures, important gaps remained. The main concerns were inconsistent medicine administration record-keeping, insufficient staff deployment systems to meet preferred visit times, over 50 staff without annual appraisals, and some people feeling their concerns were not acted upon despite positive feedback about the new manager's leadership.
2016-06-03UnratedUnratedUnrated
2014-07-26UnratedUnratedUnrated
2014-04-09UnratedUnratedUnrated
2013-10-19UnratedUnratedUnrated
2013-09-10UnratedUnratedUnrated
2013-06-27UnratedUnratedUnrated
2012-10-10UnratedUnratedUnrated