Housing & Care 21 - Barnet
7th Floor Hyde House, The Hyde, London, NW9 6LH
London · Barnet · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-09-09 | Requires improvement | new | Unrated→Requires improvement | Housing & Care 21 - Barnet received a 'Requires Improvement' rating because whilst staff were caring and people felt safe, the service had significant failings in governance and record-keeping. Specifically, medicines administration records contained gaps and inaccuracies, care delivery records were inconsistent, risk assessments and care plans were not regularly reviewed, and quality monitoring systems failed to identify these issues. |