Graceage Care Colchester
Office F8, Innovation Centre, Knowledge Gateway, Boundary Road, Colchester, CO4 3ZQ
East · Essex · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-03-01 | Requires improvement | new | Unrated→Requires improvement | Graceage Care Colchester received a 'Requires Improvement' rating because, despite being only three months old, the service lacked robust systems for monitoring quality and safety. Critical gaps included inadequate risk assessments, absence of medication and care plan audits, inconsistent documentation of safeguarding concerns, and task-focused care plans that did not reflect people's individual needs or preferences. Whilst staff were appropriately trained and recruited, and people reported being treated with kindness and respect, the management systems were not sufficiently developed to ensure consistent, safe, and effective care delivery. |