Lilas House

5 Cadogan Road, Cromer, NR27 9HT

East · Norfolk · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-05-19Requires improvementnewUnratedRequires improvementLilas House received a 'Requires Improvement' rating because whilst some improvements were made from the previous inadequate inspection, the service remained in breach of regulations relating to safe care and treatment and good governance. Although staff demonstrated good understanding of people's needs and care was generally delivered with compassion, there were significant gaps in documented risk management, governance systems, and compliance with regulations that put people at potential risk.
2021-11-18UnratedUnratedUnrated
2017-10-17UnratedUnratedUnrated
2015-08-11UnratedUnratedUnrated
2013-11-12UnratedUnratedUnrated
2012-07-26UnratedUnratedUnrated
2012-04-13UnratedUnratedUnrated