Heathers
Pollard Street, Bacton, Norwich, NR12 0AG
East · Norfolk · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Inadequate
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-10-21 | Inadequate | new | Unrated→Inadequate | Heathers received an Inadequate rating because it failed to make sufficient improvements following previous serious safeguarding concerns and continues to pose significant risks to residents. The provider has not implemented robust systems to manage risks, ensure staff understand safeguarding procedures, provide adequate staffing levels, or maintain effective governance oversight, leaving vulnerable people with learning disabilities and mental health conditions at ongoing risk of harm. |
| 2020-04-16 | Unrated | Unrated→Unrated | — | |
| 2019-05-30 | Unrated | Unrated→Unrated | — | |
| 2018-12-05 | Unrated | Unrated→Unrated | — | |
| 2018-11-21 | Unrated | Unrated→Unrated | — | |
| 2016-08-20 | Unrated | Unrated→Unrated | — | |
| 2013-08-08 | Unrated | Unrated→Unrated | — | |
| 2012-12-04 | Unrated | Unrated→Unrated | — | |
| 2012-02-01 | Unrated | Unrated→Unrated | — |