Salcasa
Coltishall Road, Buxton, Norwich, NR10 5HB
East · Norfolk · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-09-11 | Requires improvement | new | Unrated→Requires improvement | Salcasa received a 'Requires Improvement' rating because governance and quality monitoring systems were ineffective, with inadequate risk recording and oversight that prevented the management team from properly assessing and monitoring risks. Additionally, some safeguarding incidents from 2019 were not reported to the appropriate authorities, and the electronic care record system was unreliable, leading to duplicate recording and potential gaps in information. However, the stable and knowledgeable staff team, safe medicine management, and person-centred approach mitigated some of these concerns. |
| 2019-02-19 | Unrated | Unrated→Unrated | — | |
| 2016-04-13 | Unrated | Unrated→Unrated | — | |
| 2013-09-14 | Unrated | Unrated→Unrated | — | |
| 2012-07-23 | Unrated | Unrated→Unrated | — | |
| 2011-07-12 | Unrated | Unrated→Unrated | — |