Windmill Lodge

26 Springhead Road, Northfleet, Gravesend, DA11 9QY

South East · Kent · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2019-02-14Requires improvementnewUnratedRequires improvementWindmill Lodge received a 'Requires Improvement' rating because of significant concerns in safe management of medicines, risk assessment practices, staff training and induction, and governance systems. Whilst the service demonstrated caring practice and positive relationships with people, the provider failed to implement adequate quality assurance processes to identify and address safety risks.
2016-06-22UnratedUnratedUnrated
2014-07-29UnratedUnratedUnrated
2013-06-01UnratedUnratedUnrated
2012-08-27UnratedUnratedUnrated
2012-03-29UnratedUnratedUnrated