Down House Residential Care Home
Alum Bay New Road, Totland, PO39 0ES
South East · Isle of Wight · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-10-08 | Inadequate | new | Unrated→Inadequate | Down House received an Inadequate rating because the provider failed to plan staffing levels effectively, resulting in insufficient numbers of qualified and experienced staff being available to meet residents' needs at times. The home lacked a registered manager and had no systematic approach to ensure safe staffing levels, with care staff working excessive hours and the manager spending considerable time arranging shifts at short notice rather than managing the service properly. |
| 2015-07-20 | Unrated | Unrated→Unrated | — | |
| 2015-01-09 | Unrated | Unrated→Unrated | — | |
| 2014-08-14 | Unrated | Unrated→Unrated | — | |
| 2014-06-10 | Unrated | Unrated→Unrated | — | |
| 2014-03-04 | Unrated | Unrated→Unrated | — | |
| 2013-12-31 | Unrated | Unrated→Unrated | — | |
| 2012-07-05 | Unrated | Unrated→Unrated | — |