Lancaster Lodge

21 Lancaster Park, Richmond, TW10 6AB

London · Richmond upon Thames · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Inadequate
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2016-06-24InadequatenewUnratedInadequateLancaster Lodge received an Inadequate rating because the provider failed to ensure people's safety through effective risk management systems, safe medicine administration, and appropriate staffing levels. Critical breaches included unsafe storage of hazardous materials, medication errors and record-keeping failures, insufficient management oversight, and inconsistent implementation of safety plans despite people reporting they felt safe.
2016-06-08UnratedUnratedUnrated
2015-11-05UnratedUnratedUnrated
2014-06-20UnratedUnratedUnrated
2013-08-01UnratedUnratedUnrated
2013-01-10UnratedUnratedUnrated
2011-08-31UnratedUnratedUnrated
2011-05-09UnratedUnratedUnrated