Needwood House Nursing Home

58-60 Stafford Street, Heath Hayes, Cannock, WS12 2EH

West Midlands · Staffordshire · nursing

Requires improvement

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2019-04-30Requires improvementnewUnratedRequires improvementNeedwood House received a 'Requires Improvement' rating because governance and quality monitoring systems were inadequate, with risk assessments not always reflecting people's needs (particularly for choking and dehydration risks) and poor oversight of care quality. Additionally, the service failed to foster an open culture where whistleblowers felt protected, with the registered manager actively seeking to identify those raising concerns rather than supporting them confidentially.
2016-04-14UnratedUnratedUnrated
2014-09-26UnratedUnratedUnrated
2013-09-24UnratedUnratedUnrated
2013-07-03UnratedUnratedUnrated
2012-10-25UnratedUnratedUnrated
2011-11-09UnratedUnratedUnrated