Masson House
86 Derby Road, Matlock Bath, Matlock, DE4 3PY
East Midlands · Derbyshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-08-17 | Requires improvement | new | Unrated→Requires improvement | Masson House was rated Requires Improvement because whilst staff were caring and people felt safe, the service had significant systemic failures in record-keeping, governance, and management oversight. Care plans were not updated or person-centred, risk assessments were poorly maintained, and the manager did not adequately empower staff or establish quality assurance systems, resulting in potential risks to people's safety and care consistency. |
| 2015-10-07 | Unrated | Unrated→Unrated | — | |
| 2014-03-25 | Unrated | Unrated→Unrated | — | |
| 2013-04-24 | Unrated | Unrated→Unrated | — | |
| 2011-02-21 | Unrated | Unrated→Unrated | — |