Garland House
Garland House, 2 Garlinge Road, Southborough, Tunbridge Wells, TN4 0NR
South East · Kent · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-06-30 | Unrated | Unrated→Unrated | — | |
| 2020-02-20 | Requires improvement | new | Unrated→Requires improvement | Garland House received a 'Requires Improvement' rating because of safety concerns around medicines management and ineffective quality monitoring systems, despite good care delivery and positive leadership in other areas. Medicines storage temperatures were not monitored and medicine stock records were incomplete, whilst medicines audits failed to identify these issues. However, staff were caring, people's needs were met effectively, and the registered manager was supportive and understood their responsibilities. |
| 2017-06-16 | Unrated | Unrated→Unrated | — | |
| 2015-06-05 | Unrated | Unrated→Unrated | — | |
| 2013-05-18 | Unrated | Unrated→Unrated | — | |
| 2012-07-09 | Unrated | Unrated→Unrated | — |