Christian Head
Silver Street, Kirkby Stephen, CA17 4HA
North West · Westmorland and Furness · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-04-24 | Requires improvement | new | Unrated→Requires improvement | Christian Head received a 'Requires improvement' rating because of critical failures in staffing levels, incomplete care planning, and ineffective quality monitoring systems. While staff were observed to be caring and people reported feeling safe and well cared for, there were insufficient staff on duty at certain times (particularly during shift handovers), care records lacked up-to-date information, and the management's informal quality auditing approach failed to identify or address these gaps. |
| 2013-10-17 | Unrated | Unrated→Unrated | — | |
| 2013-02-23 | Unrated | Unrated→Unrated | — | |
| 2011-10-25 | Unrated | Unrated→Unrated | — |