Croftside
Beetham Road, Milnthorpe, LA7 7QR
North West · Westmorland and Furness · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-11-12 | Requires improvement | new | Unrated→Requires improvement | Croftside received a 'Requires improvement' rating because of serious shortcomings in safety, safeguarding, care planning, and leadership. Whilst staff were caring and people felt generally safe, the home had insufficient night-time staffing to meet residents' needs and manage emergencies, failed to report required safeguarding incidents and accidents to CQC, and maintained incomplete care plans that didn't adequately address residents' risks or care needs. |
| 2014-01-21 | Unrated | Unrated→Unrated | — | |
| 2012-12-12 | Unrated | Unrated→Unrated | — | |
| 2012-01-19 | Unrated | Unrated→Unrated | — |