Woodcroft
69 Lonesome Lane, Reigate, RH2 7QT
South East · Surrey · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-08-05 | Unrated | Unrated→Unrated | — | |
| 2021-08-11 | Requires improvement | new | Unrated→Requires improvement | Woodcroft received a 'Requires Improvement' rating because the service failed to maintain safe practices, failed to protect people's legal rights, and lacked effective governance systems. The deterioration from the previous 'Good' rating was due to breaches in safeguarding reporting, unsafe moving and handling, inadequate mental capacity assessments, poor staff training oversight, and ineffective quality monitoring processes. |
| 2018-11-09 | Unrated | Unrated→Unrated | — | |
| 2016-05-04 | Unrated | Unrated→Unrated | — | |
| 2014-05-13 | Unrated | Unrated→Unrated | — | |
| 2013-05-16 | Unrated | Unrated→Unrated | — | |
| 2012-05-30 | Unrated | Unrated→Unrated | — |