The Anchorage

78 Wootton Road, Gaywood, King's Lynn, PE30 4BS

East · Norfolk · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2016-09-10Requires improvementnewUnratedRequires improvementThe Anchorage received a 'Requires Improvement' rating because although care staff were caring and responsive to people's needs, there were significant concerns about safety, governance and the effectiveness of quality assurance systems. Health and safety risks (exposed pipework and unsecured windows) had not been identified by management audits, some risk assessments were outdated, and staff were unclear about external safeguarding reporting procedures. Additionally, the Mental Capacity Act principles were not always consistently applied.
2014-07-30UnratedUnratedUnrated
2014-03-19UnratedUnratedUnrated
2012-12-20UnratedUnratedUnrated
2011-07-05UnratedUnratedUnrated
The Anchorage — CQC Monitor