Heatherley - Care Home with Nursing Physical Disabilities
Effingham Lane, Copthorne, RH10 3HS
South East · Surrey · nursing
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-07-26 | Requires improvement | new | Unrated→Requires improvement | Heatherley received a 'Requires Improvement' rating because whilst significant progress has been made from the previous 'Inadequate' rating and the provider is no longer in breach of regulations, improvements are still being embedded and not yet consistently applied across all areas. Key concerns remain in medication management (topical cream records), fluid intake monitoring, and the consistency of quality assurance processes, although safeguarding, staffing levels and care culture have notably improved. |
| 2022-02-18 | Unrated | Unrated→Unrated | — | |
| 2021-09-02 | Unrated | Unrated→Unrated | — | |
| 2019-02-12 | Unrated | Unrated→Unrated | — | |
| 2017-02-15 | Unrated | Unrated→Unrated | — | |
| 2015-05-19 | Unrated | Unrated→Unrated | — | |
| 2014-08-12 | Unrated | Unrated→Unrated | — | |
| 2014-02-06 | Unrated | Unrated→Unrated | — | |
| 2013-04-25 | Unrated | Unrated→Unrated | — | |
| 2012-05-01 | Unrated | Unrated→Unrated | — |